Transaction Synthetic Testing

Transaction Synthetic Testing is a proactive monitoring technique simulating user transactions to assess application performance and availability. It identifies issues before real users are impacted by mimicking key business processes.

Detailed explanation

Transaction Synthetic Testing, often referred to as synthetic monitoring or proactive monitoring, involves creating scripts or automated tests that simulate user interactions with an application or system. These synthetic transactions are executed on a regular schedule from various locations to proactively identify performance bottlenecks, availability issues, and functional defects before they impact real users. Unlike passive monitoring, which relies on analyzing real user traffic, synthetic testing actively probes the system to uncover potential problems.

The core principle behind transaction synthetic testing is to mimic critical user journeys, such as logging in, searching for products, adding items to a shopping cart, or submitting a form. By simulating these transactions, organizations can gain valuable insights into the application's performance under different conditions and identify areas for improvement.

Practical Implementation:

Implementing transaction synthetic testing involves several key steps:

  1. Identify Critical Transactions: The first step is to identify the most critical user transactions that are essential for the business. These transactions should represent the core functionality of the application and have a significant impact on user experience and business outcomes. Examples include login processes, search functionality, checkout flows, and API calls.

  2. Develop Synthetic Scripts: Once the critical transactions are identified, the next step is to develop synthetic scripts that simulate these transactions. These scripts can be created using various scripting languages and testing frameworks, such as Selenium, JMeter, Gatling, or custom-built solutions. The scripts should accurately mimic user behavior, including data input, navigation, and expected responses.

    For example, using Selenium with Python, a simple synthetic test to check a website's login functionality might look like this:

    from selenium import webdriver
    from selenium.webdriver.common.by import By
    from selenium.webdriver.support.ui import WebDriverWait
    from selenium.webdriver.support import expected_conditions as EC
     
    # Set up the webdriver (e.g., Chrome)
    driver = webdriver.Chrome()
     
    try:
        # Navigate to the login page
        driver.get("https://example.com/login")
     
        # Enter username and password
        username_field = driver.find_element(By.ID, "username")
        password_field = driver.find_element(By.ID, "password")
        username_field.send_keys("testuser")
        password_field.send_keys("password123")
     
        # Submit the form
        login_button = driver.find_element(By.ID, "login-button")
        login_button.click()
     
        # Wait for the page to load after login
        WebDriverWait(driver, 10).until(
            EC.presence_of_element_located((By.ID, "dashboard"))
        )
     
        # Assert that the login was successful
        assert "Dashboard" in driver.title
        print("Login successful!")
     
    except Exception as e:
        print(f"Login failed: {e}")
     
    finally:
        # Close the browser
        driver.quit()
  3. Configure Monitoring Locations: Synthetic transactions should be executed from various geographic locations to simulate users accessing the application from different regions. This helps identify location-specific performance issues, such as network latency or CDN problems. Monitoring locations can be configured using cloud-based monitoring services or by deploying agents on servers in different regions.

  4. Schedule Execution: The synthetic scripts should be executed on a regular schedule, such as every few minutes or hours, to continuously monitor the application's performance and availability. The frequency of execution should be determined based on the criticality of the transactions and the desired level of monitoring coverage.

  5. Analyze Results and Alerts: The results of the synthetic tests should be analyzed to identify performance bottlenecks, availability issues, and functional defects. Monitoring tools typically provide dashboards and reports that visualize the performance data and highlight potential problems. Alerts should be configured to notify the appropriate teams when critical thresholds are breached, allowing them to take proactive action to resolve the issues.

Best Practices:

  • Realistic Simulations: Ensure that the synthetic transactions accurately mimic real user behavior, including data input, navigation patterns, and expected responses. Use realistic data sets and vary the transaction parameters to simulate different user scenarios.

  • Comprehensive Coverage: Cover all critical user transactions and key application components to provide comprehensive monitoring coverage. Prioritize transactions that have a significant impact on user experience and business outcomes.

  • Regular Maintenance: Regularly review and update the synthetic scripts to reflect changes in the application's functionality and user behavior. This ensures that the tests remain accurate and relevant over time.

  • Integration with Monitoring Tools: Integrate the synthetic testing solution with existing monitoring tools and alerting systems to provide a unified view of application performance and availability. This allows teams to correlate synthetic test results with other performance metrics and quickly identify the root cause of issues.

  • Baseline Establishment: Establish performance baselines for the synthetic transactions to identify deviations from normal behavior. This helps detect subtle performance degradations that might not be immediately apparent.

Common Tools:

Several tools are available for implementing transaction synthetic testing, including:

  • Selenium: A popular open-source framework for automating web browser interactions. It supports multiple programming languages and is widely used for creating synthetic scripts.

  • JMeter: An open-source load testing tool that can also be used for synthetic monitoring. It supports various protocols, including HTTP, HTTPS, and FTP.

  • Gatling: An open-source load testing tool designed for high-performance testing. It uses Scala and Akka and is well-suited for simulating large numbers of concurrent users.

  • New Relic Synthetics: A cloud-based synthetic monitoring solution that provides a range of features, including browser monitoring, API monitoring, and scripted browser tests.

  • Dynatrace Synthetic Monitoring: A comprehensive synthetic monitoring solution that offers advanced features, such as AI-powered anomaly detection and root cause analysis.

  • Uptrends: A website monitoring platform that offers synthetic transaction monitoring, real user monitoring, and server monitoring.

Transaction Synthetic Testing is a valuable technique for proactively monitoring application performance and availability. By simulating user transactions, organizations can identify issues before they impact real users, improve application performance, and ensure a positive user experience. The key is to implement realistic simulations, provide comprehensive coverage, and integrate the solution with existing monitoring tools.

Further reading